Problem Management

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Overview

The service encompasses the end-to-end management, mitigation, and resolution of outlier problems driven by bad actors which threaten to negatively affect specific vested interests.

Capital Agents takes up an activist role within clearly agreed mandates and methods to achieve an overall outcome, while acting as the agent of the client.

The key value add of the service is the delegation by the client of the details and complexities of the matter to a competent multi-disciplinary team of executive consultants who then act with a high degree of independence, aligning strategy and key decisions.

This service is particularly relevant for busy stakeholders with a substantial portfolio of capital interests that usually no longer permit a detailed engagement on each contentious situation.

Problem Categories

The main categories of problems that usually affect investments on which Capital Agents focuses are:

1. Influences of Conflicts of Interests
2. Fraud and Corruption
3. Director Negligence or Bad Faith
4. Expropriation Attempts

Problem Management Strategies

Capital Agents deploy a variety of problem management strategies, some of which are exemplified below:

1. Run communication campaigns to counter misinformation.
2. Engage with and form coalitions of stakeholders with aligned interests.
3. Coordinate synchronized stakeholder action toward the desired objectives.
4. Apply direct and indirect multilateral pressure to unlock key outcomes.
5. Take formal action to force disclosures, responses, and decisions.

Problem Management Actions

The list of actions that Capital Agents generally take during problem management can contain the following:

1. Gather, analyse, and connect information and evidence.
2. Identify and propose unconventional approaches to enable alternative courses of action.
3. React quickly and decisively to actions that threaten the strategic objectives.
4. Seize the initiative and maintain a persistent pro-active course of action.
5. Organize appropriate 3rd party assessments and expert opinions.
6. Take appropriate tactical steps in support of the strategic objectives.
7. Incrementally escalate the approach in line with situational developments.

Recovery Avenues

In situations where negative impact can not longer be mitigated, Capital Agents can lead or support in recovery actions, as mandated.

These actions can vary from civil claims or crime reports against 3rd parties, all the way to the coordination of private prosecutions, leveraging the white collar crime law enforcement experience of our executive consultants.

Capital Agents can prepare evidence and materials required for such legal proceedings and strategize the key arguments of the case with the instructed solicitors and barristers, along with securing testimony of key or expert witnesses.

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Request a Free
of Charge Initial
Advisory Call.
One of our partners will be in touch to discuss your case and advise on possible approaches. The usual timeline to arrange such a discussion is up to 3 working days, unless the request is urgent.

If you prefer, you can email us directly at
contact@capital-agents.uk
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